Introducing the all new Webex Webex is your one easy-to-use and secure app to call, message, meet and get work done. In a Q & A session, you can defer a question using a standard or customized answer. The standard answer reads: Thank you for your question. Your question was deferred but will remain in the queue. A panelist will answer your question at a later time.
As the host, to use Q & A during a training session, ensure that the Q & A option is turned on. You can also turn it off at any time, if necessary.

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Set Privacy Views in Q and A Sessions
As the host, to protect the privacy of panelists and attendees during a training session, you can hide or show the following information when questions and answers are published on attendees' Q & A panels:
Names of attendees who send questions
Names of panelists who send answers
Time stamps for questions and answers respectively
The names of attendees and panelists and time stamps are always visible on panelists' Q & A panels.
1 | Do one of the following:Option
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Mac: |
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Windows: | In the Session window, select Session > Session Options. | |
2 | Check or uncheck Q & A. | |
3 | Select OK. |
1 | Open the Attendee Options dialog by following one of these steps:
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2 | In the dialog box that appears, select any of the options that you want attendees to see, and then select OK. |
Assign a Q and A Question
As a host or panelist, you can assign questions to yourself or another panelist. The questions appear on the designated panelists' My Q & A tab, with the text assigned next to them.
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1 | Access the menu option for the question you want to assign as follows:
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2 | Select Assign to for the person you want to assign it to.
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Set a Priority for a Question
You can set priorities—high, medium, or low—for any questions you have received on the Q & A panel. Your prioritized questions display on the Prioritized tab.
1 | Access the menu option for the question you want to assign as follows:
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2 | Select Priority > High, Medium, or Low. After you set a priority for a question for the first time, a column appears to the left of the Q & A panel. Select the icon for the question you want to set priorities for, and then choose High, Medium, or Low. |
3 | To remove a priority from a question, click on the rectangular icon for the question, and then select Clear. |
Respond to Questions
The following tables describes the ways in which you can respond to a question.
Option | Description |
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Answer a question | Your answer appears on all participants' Q & A panels. |
Answer a question privately | The following participants can see your response:
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Dismiss a question using a standard or customized answer The standard answer reads: Thank you for your question. The information that you requested cannot be provided by any of the panelists. | |
Defer a question using a standard or customized answer The standard answer reads: Thank you for your question. Your question was deferred but will remain in the queue. A panelist will answer your question at a later time. |
Save a Q and A Session
At any time during a training session, you can save the questions and answers on the All tab on your Q & A panel to a .txt or .csv file.
Training Manager automatically saves Q & A sessions every two minutes to the Webex folder in the My Documents folder on the host and presenter computers.

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Do one of the following:Option
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To answer a question: |
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To answer a question privately: |
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To dismiss a question: |
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To defer a question: |
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1 | In the Session window, select File > Save > Questions and Answers. |
2 | Choose a location at which to save the file. |
3 | Type a name for the file. |
4 | In the Save as type box, select Text Files (*.txt) or CSV. |
5 | Select Save. To review the content of an archived Q & A session, open the .txt file in a text editor or the .csv file in a spreadsheet program, such as Microsoft Excel. Training Manager saves the file at the location and format that you chose. |
