Emory Healthcare Virtual Desktop (VDT)
Emory Healthcare Virtual Desktop provides secure access to many of the applications and data available to you on the EMORY HEALTHCARE network via your web browser (e.g., Internet Explorer). Login to VDT using your EMORYHEALTHCARE network ID and password. Contact your Access Coordinator if you have not been given an ID. If you've forgotten either your ID or your password, contact the 8-HELP Call Center. |
Go to the Virtual Desktop Login Screen |
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RSPH Citrix To make it easier for you to access the 40+ applications you need for your classes, we created an environment called RSPH Citrix. This resource gives you access to multiple complex applications needed for your courses (like SAS), without having to download and install individual applications onto your personal computer. When you install Citrix Workspace app, the Citrix Workspace app installer checks whether the Microsoft Visual C Redistributable package is present on the system and installs it if necessary. This document aims to guide you through the installation process of both. Citrix Receiver for Mac product software. Citrix Workspace App Workspace app for Mac Subscribe to RSS notifications of new downloads.
The Citrix client installation has successfully installed. Click ‘YES” to reboot your system 11. With the Citrix client software installed and the computer rebooted, you are ready! To access the Emory Healthcare Virtual Desktop environment, start Internet Explorer (not Edge) and go to https://workspace.emory.org. Citrix Receiver for Windows product software. Citrix Workspace App Workspace app for Windows Current Release Subscribe to RSS notifications of new downloads.
1) using the EHC Virtual Desktop icon that has been added to Emory Healthcare managed desktops or2) by starting Internet Explorer and going to the Virtual Desktop web page - https://mydesktop.emory.org
| This is the initial login screen. Any informational or error messages will be displayed in the section of the window labeled Message Center (lower right portion of the window). If you see the symbol in the message area, read the message first before trying to login. To login, enter your Emory Healthcare network login ID in the username field. Type the password for that ID in the password field and then click the Log In button. Note: If you have not been given your network login ID, check with your department's Access Coordinator. If you've forgotten your password:
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| Note: the first time you access the virtual desktop from your home computer, you will likely see the symbol in the Message Center. Be sure to read the message any time you see this symbol. This time, the message indicates you do not have the needed 'Metaframe Presentation Server Client' installed on your computer. Before you click on the link to install the client, be sure to ensure your system meets the minimum requirements. Detailed installation information... |
| Once logged in, you will see an icon for each of the applications to which you have been granted access. Application icons are presented in alphabetical order. An example screen is shown here, but your screen will likely be different (have a different set of application icons on it). Click on the application's icon to start that application. |
| When you click on the icon, you only have to click once. These icons are on a web-based view; they're not Windows desktop icons. When you do click on the application icon, you should notice a 'Citrix MetaFrame' window pop up. If the application doesn't start and you didn't see this window, click the application icon again. |
| You should be aware that there is a timeout limit set for your virtual desktop session. If you are accessing VDT from a computer within the Emory Healthcare network, your session will remain active for two hours. Your VDT session will remain active for twenty minutes if you are accessing it from a computer outside the Emory Healthcare network. This session timeout does not apply to any application you might be running within the VDT. That is, if you are in an application when the VDT session times out, you won't be timed out of that application. Any application timeout that might exist is set within the application. |
Virtual Private Network (VPN) provides off-campus users with secure access to the Emory University's internal network. Emory VPN access uses a standalone client or web browser to establish the remote access connection. It secures traffic by encrypting communications between a remote computer and Emory's network.
Emory Workspace Vdt
Access: Requires a network ID and password. Users must also register with the IT Service Desk to gain access to the VPN. Call 404-727-7777 to complete this process. Update: This requirement is currently being waived for University users due to the Covid-19 situation. Emory Healthcare users should follow the standard process for gaining VPN access to the Emory Healthcare network.
VPN Client: Windows and Mac users should download the latest Standard Client - this is the preferred VPN access mechanism.
Access URL: vpn.emory.edu
Problems? Check out our VPN Troubleshooting Guide.
Questions: Call the IT Service Desk at 404-727-7777 (Emory University employees and students) or 404-778-4357 (Emory Healthcare employees).
Emory Healthcare Citrix
Connection Instructions
Emory Healthcare Citrix Workspace
Please reference the following knowledgebase articles for instructions to connect to the Emory VPN from the following platforms:
Usage Guidelines
- Only connect to theVPNif you cannot access the Emory network resources that you need without it. If you are unsure, try to access the system without theVPNfirst, and if you can’t get to it, then feel free to use theVPN.
- Disconnect theVPNafter you no longer need it. Following these first two guidelines will help ensure we have plenty ofVPNresources for everyone.
- Unless you have no other choice, please use Emory owned and managed devices when connecting to theVPN.
- Users who need elevatedVPNaccess to one of the University restricted network cores (Admin, DMZ, HIPAA, etc), still need to have their supervisor, sponsor, or local support submit a Service Now Catalog Request on their behalf for this elevated access.